The friendly staff consistently provided exceptional service, making me feel at home. The prime location next to a shopping mall allowed easy access to dining and entertainment options.

It was just a fine choice for a brief stopover in Monterrey with good value for cost. The breakfast was wonderful, but be prepared for a line at the coffee maker. Bring your own towels if you like them soft.

Good location, many dining options.

One simple answer, yes or no?

The hotel has a friendly and professional staff,, which greatly enhances the stay. It's located near a mall with numerous dining options, making convenience a strong advantage.

Unfortunately, the room was too small, lacking basic features like storage and even decent internet connectivity. Cleanliness could definitely use improvement as well.

This place suits me perfectly. I appreciate the free wi-fi, 24-hour reception, and air conditioning. On my first stay, the staff provided great info about the area. I’ll definitely return for my city break!

The Double Suite was cozy enough, with two double beds and a sofa bed, which was great for my family. The staff was super nice and professional, always making us feel welcome. However, the room felt a bit cramped, and the amenities were pretty basic. Would've loved some more pillows though.

Super clean and comfy stay!

I really enjoyed my stay! The staff was super friendly, and it felt great to be welcome every day. My room was clean and cozy, and I appreciated having a decent breakfast included. They have this restaurant nearby that's nice too! A bit of a wait for coffee in the morning, though.

We stayed with our son's family and had a wonderful time visiting the Rayados de Monterrey game at BBVA Bancomer Stadium, which is just a short walk from the hotel. The staff were incredibly kind and accommodating, making our stay that much more enjoyable.

In my wife's opinion, the breakfast lineup could improve with more options for families. The coffee setup caused long waits, and we just wished for a smoother experience.

the staff at city express are extremely kind and professional. the location is perfect, just steps away from the mall, making dining and shopping a breeze. i loved the fantastic breakfast they offered. the fitness center was also a great perk to keep active during my stay.

would recommend

The staff was incredibly kind and professional, making my family feel right at home. The location is excellent, nestled in a shopping plaza with plenty of dining options. Our double suite was cozy and just perfect for our needs!

But bless their hearts, checking in felt like waiting for a slow bus ride—took forever! And I’d love some cozy cups to go with that coffee machine, dear.

Friendly staff and free parking, but rooms are very small for families.

Perfect for solo travelers

I appreciated the friendly staff always ready to help. The room was super clean and comfortable, exactly what I needed after long days.

It wasn't exactly a steal but for the quality it was acceptable.

The excellent location in the shopping plaza makes dining extremely convenient, with many restaurants offering discounts for guests. The friendly and professional staff consistently provide great service. However, the coffee machine in the breakfast area is frustratingly slow, and the breakfast options could feel limited. While the rooms are always clean and comfortable, the overall amenities are basic, catering primarily to business travelers on short stays.